Help Center

Hi there — welcome to Ink Haven Co's Help Center. Whether it's a quick question about an order or something else entirely, we're glad you stopped by. Here's the fastest way to reach us, plus answers to a few things we're asked most.

 

Getting in Touch

You can contact us by clicking our contact form here or send an email to us at info@havenandcoventures.com with your order number. We will reply within 24 hours. 

 

Quick Answers

Here are a few things we get asked most.

1.     Where is my order? Once your order ships, you’ll get a tracking number by email. 

2.     Need to change or cancel your order? Email us as soon as you can with your order number. 

3.     Issue with the item? Email us your order number, photo of the item, and simple explanation of the issue. 

4.     Payment or checkout issue? Check if your preferred payment is accepted. You can contact us here.

 

Can't find what you need? Browse our full FAQ page, or reach out above — we're here for you.