Returns

What is your return policy?

We accept returns within 7 days of delivery for items that are unused and in their original packaging. Email info@havenandcoventures.com to get started.

How do I request a refund?

Email us at info@havenandcoventures.com with your order number and the reason for your return, and we’ll walk you through the next steps.

My item arrived damaged, defective, or wrong — what do I do?

Email us within 7 days of delivery with your order number and a quick photo.

Do I need to send the item back to get a refund?

Usually not, for damaged or incorrect items — a photo is enough. For “changed my mind” returns, we may ask you to ship it back; we’ll confirm the details when you reach out.